Ratings and reviews
updated at 05:16pm on 08/01/2021
I filled in an e-consultation form which was followed up the same day by a phone call from a doctor. After this telephone consultation I was asked to come to the surgery and an appointment was made. I was anxious about visiting a surgery during the pandemic but was made to feel safe and welcome once I had mastered how to knock on the door. Everything was dealt with in a professional and caring way.
Visited in November 2020, Posted on 04 November 2020
Caring and friendly
Visited to see GP for the first time since the start of coronavirus and was apprehensive about new safety measures. But the whole appointment from start to finish was worry free. Entrance door was opened by receptionist who checked I was wearing face mask (as requested), advised to use hand sanitiser and told where to wait, social distancing signs in place in waiting room. All staff wearing appropriate face masks at all times. Dr was wearing PPE and reassuring throughout my appointment. The surgery have obviously taken a great deal of time and care to implement necessary measures and maintain standards during the current situation.
Visited in July 2020, Posted on 13 July 2020
Great Practice, exceptional performance
We are always treated very well at the practice, doctors are all excellent. Today I attended an appointment with a particular doctor, it was an appointment any woman dreads ( well woman issues) I have to say she was absolutely second to none, caring, professional and reassuring. She took time to listen and explained so carefully her thoughts. Well done Appleton Village another great doctor at the practice.
Visited in January 2020, Posted on 16 January 2020
Jolly Good Service
Once you take the time to let a receptionist explain the triage system to you, you actually relies this is a good, working, system. Call on the day at 8am, yes queue for 20 minutes on the line as you would expect for over 10K patients, get through to a pleasant receptionist who gives you a time the doctor will call, 10am, phone with me all day while I continue with my day, call received 11am, speak with doctor, offered an appointment for the same day at 16.00, appointment taken. Spoken to, dealt with, seen in one day while I was able to carry on with my own day. Excellent service that I would happily advise friends or family to use if Appleton Surgery open their list again.
GP's are friendly and I have seen that they work well past the usual clinic times.
Reception helpful and if given the time will explain the different services available.
Visited in February 2017, Posted on 15 February 2017
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